SHIPPING AND DELIVERY
We ship through registered and trusted courier partners for orders within Pakistan as well as overseas.
All over Pakistan we offer delivery in 10-15 days
For international orders it may take between 4 or 6 weeks depending on your location.
*Please note that Saturdays, Sundays, and Public Holidays are not set as working days for standard deliveries.
- We offer free shipping for all domestic orders above PKR 20,000.
- The deliveries are dispatched to the shipping address recorded at checkout.
- All orders are processed from our warehouse in sialkot, Pakistan.
Duties on INTERNATIONAL SHIPPING:
ON OCCASION SOME COUNTRIES MAY CHARGE DUTIES AND TAXES TO A CUSTOMER UPON RECEIPT OF THEIR ORDER.ISIKELI DOES NOT PAY FOR ANY DUTIES ON INTERNATIONAL ORDERS. ALL DUTIES AND TAXES MUST BE FULFILLED BY THE CUSTOMER. CUSTOMERS WHO FAIL TO PAY DUTIES ARE NOT ELIGIBLE FOR RETURNS OR EXCHANGES.ADDITIONALLY, IF A CUSTOMER WISHES TO RETURN/EXCHANGE AN ITEM AFTER PAYING DUTIES FOR THEIR ORDER THEY WILL NOT BE REFUNDED FOR ANY DUTIES INCURRED AND THE CUSTOMER WILL BE RECEIVE A PARTIAL REFUND SUCH THAT THEY WILL STILL PAY SHIPPING ON THE ITEMS ORDERED
TRACKING AND DELIVERY:
- Post shipping, the details of tracking number and information of the shipping agency will be shared via email.
- Orders can be tracked using the consignment/tracking number on the shipping partner’s website.
- Our delivery partners will attempt to deliver the package three (3) times before its returned to us. In case it is returned to us after 3 attempts, no refunds will be entertained.
- Please ensure the complete shipping address including zip code and a mobile number to ensure hassle free delivery.
- In case of failure to deliver due to incorrect details, no refunds will be entertained.