Cancellation Policy

There may be situations when legitimately placed orders cannot be processed or shipped out due to unforeseen circumstances. ISIKELI retains the exclusive authority to reject or revoke any order for any cause. Limitations on the number of units that can be ordered, mistakes or errors in product or pricing information, issues discovered by our credit and fraud prevention department, or any issue with the product's quality are a few circumstances that could lead to the cancellation of your order. Before approving any order, we can additionally need more proof or information. If your order is canceled in whole or in part, or if more information is needed to accept it, we will get in touch with you. If your order is canceled after your credit card, debit card, or any other method of payment has been charged, the corresponding amount will be returned to the source of the payment within 30 working days, depending on the situation.